Mailing List Archive

RT 4.0.6 still not receiving incoming tickets via email
I have had problems with incoming tickets not being received into RT and
mail delivery delays and failures occurring.

I have checked MX records and traced the route to the server from the
DNS -and all seems fine and correct.

My scenario is:

RT server sits on domain X
Postfix ESMTP with authentication

Emails sent from domain Y into RT on domain X
Emails sent from RT handled by Google
Emails sent into RT also handled by Google.

Could anyone shed some light please?

Many thanks,
Hesan
Re: RT 4.0.6 still not receiving incoming tickets via email [ In reply to ]
On Mon, Jul 30, 2012 at 09:31:24PM +0100, Hesan D Yousif wrote:
> I have had problems with incoming tickets not being received into RT
> and mail delivery delays and failures occurring.
>
> I have checked MX records and traced the route to the server from
> the DNS -and all seems fine and correct.
>
> My scenario is:
>
> RT server sits on domain X
> Postfix ESMTP with authentication
>
> Emails sent from domain Y into RT on domain X
> Emails sent from RT handled by Google
> Emails sent into RT also handled by Google.
>
> Could anyone shed some light please?

Without logs, we'd just be guessing. Figure out where the mail stops
and post logs from that server.

-kevin