That works and I can see the old ticket.
I think problem was in my search, I thought without adding any options
it might list all the tickets :( But properly putting the subject field
i can see the tickets.
On 4/3/2012 8:25 AM, Kevin Falcone wrote: > On Tue, Apr 03, 2012 at 07:08:43AM -0700, Azher Mughal wrote:
>> Old tickets are there in the db. None of the old tickets are
>> available in search or in dashboard or in reports.
>> mysql> select count(id) from Tickets;
>> | count(id) |
>> | 256 |
> And when you go to
> http://your.new.rt.host/Ticket/Display.html?id=255 what's the error
> message on the screen and in the logs?