Mailing List Archive

FW: Level(3) Service Affecting Maintenance - GCR#133251 - 36 Hours
________________________________

From: technicalsupport@level3.com [mailto:technicalsupport@level3.com]
Sent: Thursday, February 08, 2007 11:53 AM
To: network at cavecreek.net
Subject: Level(3) Service Affecting Maintenance - GCR#133251 - 36 Hours


Level (3) Communications - Network Change Control (NCC)
***MAINTENANCE ADVISEMENT***
Level(3) Service Affecting Maintenance - GCR#133251 - 36 Hours
This Maintenance is scheduled to occur within 36 hours.
________________________________

Clarify Case#: 1816912
GCR #: CHG000000133251
Primary Dates: 10 Feb 2007 00:01:00 - 10 Feb 2007 05:00:00 Eastern
Primary Dates GMT: 10 Feb 2007 05:01:00 - 10 Feb 2007 10:00:00
Location of Maintenance: Atlanta GA, Charlotte NC,
Summary Description of Maintenance: Troubleshoot - Equipment - ADM

Customer Impact:
Service Expected Impact Classification Duration
Additional Notes
Transport - Unprotected Outage SA 2 hour Troubleshoot and
replace DLM for Channel 6 down. Up to a 2 hour outage for unprotected
customers.
Transport - Protected Switch Hits PSAH 50 ms Troubleshoot
and replace DLM for Channel 6 down. Up to a 50ms switch hit for
protected customers.

CWIE, LLC - - Services Impacted:
Transport :
Circuit ID Bandwidth Classification
ASBNVACY-PHNXAZ19-00002 10GB SA
________________________________

If you have any questions or concerns about this network maintenance
notification, please call or email the Service Management Center on the
appropriate national toll-free/freephone number or email address below.
Additionally, if you wish to modify your contact information for
maintenance notification, please communicate those changes to a SMC
representative.
US Toll-Free: 877 4Level3
UK: 80800 0927729
Eire: 1 800441053
France: 0800 913180
Germany: 0800 2538353
Belgium: 0800 76216
Netherlands: 0800 0226108
Italy: 0800 0226108
Sweden: 0200 285 581
Spain: 900 938 973
Denmark: 80881479
Estonia: 8000044139
Austria: 0800291594
Poland: 00800 441 2409
Switzerland: 0800 564 151
US International: 1 720 888 0025
EU International: 44 20 7864 4599
EU Support <mailto:usupport at level3.com> - (24x7) or
Technical Support <mailto:technicalsupport at level3.com> - (24x7)

Thank you for your cooperation,
Level (3) Communications
Customer Network Operations
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