Mailing List Archive

FW: Level 3 Demand Critical Maintenance: TT# 1766972, February 9, 2007
________________________________

From: Korb, John [mailto:John.Korb@Level3.com]
Sent: Friday, February 09, 2007 1:27 AM
To: network at cavecreek.net; helpdesk at bandcon.com
Subject: RE: Level 3 Demand Critical Maintenance: TT# 1766972, February
9, 2007



Maintenance completed. All alarms have cleared. CWIE 10GB Circuit is
back up.





LEVEL (3) COMMUNICATIONS - NETWORK CHANGE CONTROL (NCC)

*** DEMAND CRITICAL MAINTENANCE ADVISEMENT ***



YOUR SERVICE WITH LEVEL (3) COMMUNICATIONS MAY BE AFFECTED










Clarify Case #: 1766972



Request Dates:



9-Feb-2007 00:01 - 01:00 Pacific Time (08:01 - 09:00 GMT)






Location of Maintenance: Salt Lake City, UT






Summary/Description of Maintenance Activity:



Level 3 will be reconfiguring our DWDM equipment on a backbone span
between Salt Lake City, UT and Eureka, NV.





Customer Impact:



Unprotected Wavelength circuits will experience a service affecting
outage during the maintenance window. Expected downtime is 5 minutes.





Customers/Services Affected:



CWIE SNJUCACL-CHCGILDT-00005 10G







If you have any questions or concerns about this network maintenance
advisement, please call the Service Management Center at 877-4LEVEL3 for
prompt assistance. If you have any changes in the personnel contacts
for these maintenance advisements, please also communicate those changes
to the SMC representatives. Once contacting the SMC a customer ticket
will be opened for your inquiry, and a representative will address your
concerns.



Thank you,



Level (3) Communications

Service Management Center





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