I have a similar problem with Windows Chrome. I usually go to Settings>Advanced>Site Settings>Cookies>See all cookies and site data. Enter netapp in the search field. Deleting signin cookies usually does it; sometimes I have to delete kb as well.
Yes, it’s frustrating! I don’t have this problem with other browsers.
From: firstname.lastname@example.org <email@example.com> On Behalf Of tmac
Sent: Friday, May 24, 2019 8:30 AM
To: Douglas Siggins <firstname.lastname@example.org>
Cc: Toasters <email@example.com>
Subject: Re: OSX/Chrome Login to Netapp Support
NetApp Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Download the Chrome Plugin: EditThisCookie
I hit this all the time on Chrome. I need to open up multiple windows at the same time
> / www.netapp.com<http://www.netapp.com
> / fieldportal.netapp.com<http://fieldportal.netapp.com
> (basically all my netapp sites)
They Use the plugin to delete all cookies on all NetApp Sites.
Then login works like a champ.
Tim McCarthy, Principal Consultant
Proud Member of the #NetAppATeam<https://twitter.com/NetAppATeam
I Blog at TMACsRack<https://tmacsrack.wordpress.com/
On Fri, May 24, 2019 at 11:06 AM Douglas Siggins <firstname.lastname@example.org<mailto:email@example.com>> wrote:
Throughout the transition to the new support site I was beginning to have SSO issues logging into the netapp support site (endless redirects). I was able to work around that. Now, I can no longer use chrome to login as of approx. 1-2 months ago maybe? I've disabled all extensions and started with new profile without luck.
I have no issues logging in with Firefox. Nor using chrome from Windows 10 or just about any linux destop.
Is anyone else with Chrome on OSX having similar issues?
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