Mailing List Archive

BMC access is denied.
Hi all,
Has anyone ever seen a BMC deny access when using the root user password?
I'm trying to reconfigure this system and get the BMC working, but whenever
I SSH to the BMC it won't let me login using the root user password. I get
a permission denied message as if the password were wrong.

Things I have tried:

BMC setup (several times with different IP addresses)
BMC reboot (several times)
Changed the root user password several times using passwd.
Takeover/Giveback
Verified that the password is less than 16 characters.
Tried "root", "naroot", and "Administrator" to log into the BMC, all failed
the same way.
Ran through secureadmin setup again.
Tried to SSH to the BMC from different hosts, both Windows and Linux.
I can SSH to the controller itself just fine using the root user / password.

Anyone have any other ideas or see something that I'm missing? The only
thing I haven't done yet is power cycle the controller, and that's just
because I'm not anywhere near it.

Thanks,
Brad
Re: BMC access is denied. [ In reply to ]
You would want to use the naroot account AFAIK. Are you running 7-Mode or GX/CDOT on this controller. If it's running GX/CDOT try with the admin account instead of naroot.

The only time this has happened to me in the past a reboot of the BMC cleared it.

Anthony Bar
tbar@berkcom.com<mailto:tbar@berkcom.com>
Berkeley Communications
www.berkcom.com<http://www.berkcom.com/>

On Sep 29, 2015, at 5:30 PM, Brad Thompson <brad.thompson877@gmail.com<mailto:brad.thompson877@gmail.com>> wrote:

Hi all,
Has anyone ever seen a BMC deny access when using the root user password? I'm trying to reconfigure this system and get the BMC working, but whenever I SSH to the BMC it won't let me login using the root user password. I get a permission denied message as if the password were wrong.

Things I have tried:

BMC setup (several times with different IP addresses)
BMC reboot (several times)
Changed the root user password several times using passwd.
Takeover/Giveback
Verified that the password is less than 16 characters.
Tried "root", "naroot", and "Administrator" to log into the BMC, all failed the same way.
Ran through secureadmin setup again.
Tried to SSH to the BMC from different hosts, both Windows and Linux.
I can SSH to the controller itself just fine using the root user / password.

Anyone have any other ideas or see something that I'm missing? The only thing I haven't done yet is power cycle the controller, and that's just because I'm not anywhere near it.

Thanks,
Brad
_______________________________________________
Toasters mailing list
Toasters@teaparty.net<mailto:Toasters@teaparty.net>
http://www.teaparty.net/mailman/listinfo/toasters
Re: BMC access is denied. [ In reply to ]
Brad -

I also saw a note on the interwebz saying that if you for some reason have ssh v1 enabled it will not allow you to login to the BMC, so perhaps check to see that only ssh v2 is enabled in options.

Anthony Bar
tbar@berkcom.com<mailto:tbar@berkcom.com>
Berkeley Communications
www.berkcom.com<http://www.berkcom.com/>

On Sep 29, 2015, at 5:35 PM, Tony Bar <tbar@BERKCOM.com<mailto:tbar@berkcom.com>> wrote:

You would want to use the naroot account AFAIK. Are you running 7-Mode or GX/CDOT on this controller. If it's running GX/CDOT try with the admin account instead of naroot.

The only time this has happened to me in the past a reboot of the BMC cleared it.

Anthony Bar
tbar@berkcom.com<mailto:tbar@berkcom.com>
Berkeley Communications
www.berkcom.com<http://www.berkcom.com/>

On Sep 29, 2015, at 5:30 PM, Brad Thompson <brad.thompson877@gmail.com<mailto:brad.thompson877@gmail.com>> wrote:

Hi all,
Has anyone ever seen a BMC deny access when using the root user password? I'm trying to reconfigure this system and get the BMC working, but whenever I SSH to the BMC it won't let me login using the root user password. I get a permission denied message as if the password were wrong.

Things I have tried:

BMC setup (several times with different IP addresses)
BMC reboot (several times)
Changed the root user password several times using passwd.
Takeover/Giveback
Verified that the password is less than 16 characters.
Tried "root", "naroot", and "Administrator" to log into the BMC, all failed the same way.
Ran through secureadmin setup again.
Tried to SSH to the BMC from different hosts, both Windows and Linux.
I can SSH to the controller itself just fine using the root user / password.

Anyone have any other ideas or see something that I'm missing? The only thing I haven't done yet is power cycle the controller, and that's just because I'm not anywhere near it.

Thanks,
Brad
_______________________________________________
Toasters mailing list
Toasters@teaparty.net<mailto:Toasters@teaparty.net>
http://www.teaparty.net/mailman/listinfo/toasters
_______________________________________________
Toasters mailing list
Toasters@teaparty.net<mailto:Toasters@teaparty.net>
http://www.teaparty.net/mailman/listinfo/toasters
Re: BMC access is denied. [ In reply to ]
What kind of hardware?

On Tue, Sep 29, 2015 at 8:29 PM, Brad Thompson <brad.thompson877@gmail.com>
wrote:

> Hi all,
> Has anyone ever seen a BMC deny access when using the root user password?
> I'm trying to reconfigure this system and get the BMC working, but whenever
> I SSH to the BMC it won't let me login using the root user password. I get
> a permission denied message as if the password were wrong.
>
> Things I have tried:
>
> BMC setup (several times with different IP addresses)
> BMC reboot (several times)
> Changed the root user password several times using passwd.
> Takeover/Giveback
> Verified that the password is less than 16 characters.
> Tried "root", "naroot", and "Administrator" to log into the BMC, all
> failed the same way.
> Ran through secureadmin setup again.
> Tried to SSH to the BMC from different hosts, both Windows and Linux.
> I can SSH to the controller itself just fine using the root user /
> password.
>
> Anyone have any other ideas or see something that I'm missing? The only
> thing I haven't done yet is power cycle the controller, and that's just
> because I'm not anywhere near it.
>
> Thanks,
> Brad
>
> _______________________________________________
> Toasters mailing list
> Toasters@teaparty.net
> http://www.teaparty.net/mailman/listinfo/toasters
>
>
Re: BMC access is denied. [ In reply to ]
Thanks guys.

This is a FAS2040 running 8.0.2 7-Mode. Here is the "secureadmin status"
output:

netapp1*> secureadmin status
ssh2 - active
ssh1 - inactive
ssl - inactive



On Tue, Sep 29, 2015 at 8:41 PM, Basil <basilberntsen@gmail.com> wrote:

> What kind of hardware?
>
> On Tue, Sep 29, 2015 at 8:29 PM, Brad Thompson <brad.thompson877@gmail.com
> > wrote:
>
>> Hi all,
>> Has anyone ever seen a BMC deny access when using the root user
>> password? I'm trying to reconfigure this system and get the BMC working,
>> but whenever I SSH to the BMC it won't let me login using the root user
>> password. I get a permission denied message as if the password were wrong.
>>
>> Things I have tried:
>>
>> BMC setup (several times with different IP addresses)
>> BMC reboot (several times)
>> Changed the root user password several times using passwd.
>> Takeover/Giveback
>> Verified that the password is less than 16 characters.
>> Tried "root", "naroot", and "Administrator" to log into the BMC, all
>> failed the same way.
>> Ran through secureadmin setup again.
>> Tried to SSH to the BMC from different hosts, both Windows and Linux.
>> I can SSH to the controller itself just fine using the root user /
>> password.
>>
>> Anyone have any other ideas or see something that I'm missing? The only
>> thing I haven't done yet is power cycle the controller, and that's just
>> because I'm not anywhere near it.
>>
>> Thanks,
>> Brad
>>
>> _______________________________________________
>> Toasters mailing list
>> Toasters@teaparty.net
>> http://www.teaparty.net/mailman/listinfo/toasters
>>
>>
>
Re: BMC access is denied. [ In reply to ]
Do you have anything set in "options trusted.hosts" by any chance?

On Sep 29, 2015, at 6:03 PM, Brad Thompson <brad.thompson877@gmail.com<mailto:brad.thompson877@gmail.com>> wrote:

Thanks guys.

This is a FAS2040 running 8.0.2 7-Mode. Here is the "secureadmin status" output:

netapp1*> secureadmin status
ssh2 - active
ssh1 - inactive
ssl - inactive



On Tue, Sep 29, 2015 at 8:41 PM, Basil <basilberntsen@gmail.com<mailto:basilberntsen@gmail.com>> wrote:
What kind of hardware?

On Tue, Sep 29, 2015 at 8:29 PM, Brad Thompson <brad.thompson877@gmail.com<mailto:brad.thompson877@gmail.com>> wrote:
Hi all,
Has anyone ever seen a BMC deny access when using the root user password? I'm trying to reconfigure this system and get the BMC working, but whenever I SSH to the BMC it won't let me login using the root user password. I get a permission denied message as if the password were wrong.

Things I have tried:

BMC setup (several times with different IP addresses)
BMC reboot (several times)
Changed the root user password several times using passwd.
Takeover/Giveback
Verified that the password is less than 16 characters.
Tried "root", "naroot", and "Administrator" to log into the BMC, all failed the same way.
Ran through secureadmin setup again.
Tried to SSH to the BMC from different hosts, both Windows and Linux.
I can SSH to the controller itself just fine using the root user / password.

Anyone have any other ideas or see something that I'm missing? The only thing I haven't done yet is power cycle the controller, and that's just because I'm not anywhere near it.

Thanks,
Brad

_______________________________________________
Toasters mailing list
Toasters@teaparty.net<mailto:Toasters@teaparty.net>
http://www.teaparty.net/mailman/listinfo/toasters



_______________________________________________
Toasters mailing list
Toasters@teaparty.net<mailto:Toasters@teaparty.net>
http://www.teaparty.net/mailman/listinfo/toasters
Re: BMC access is denied. [ In reply to ]
trusted.hosts *

On Tue, Sep 29, 2015 at 9:41 PM, Tony Bar <tbar@berkcom.com> wrote:

> Do you have anything set in "options trusted.hosts" by any chance?
>
> On Sep 29, 2015, at 6:03 PM, Brad Thompson <brad.thompson877@gmail.com>
> wrote:
>
> Thanks guys.
>
> This is a FAS2040 running 8.0.2 7-Mode. Here is the "secureadmin status"
> output:
>
> netapp1*> secureadmin status
> ssh2 - active
> ssh1 - inactive
> ssl - inactive
>
>
>
> On Tue, Sep 29, 2015 at 8:41 PM, Basil <basilberntsen@gmail.com> wrote:
>
>> What kind of hardware?
>>
>> On Tue, Sep 29, 2015 at 8:29 PM, Brad Thompson <
>> brad.thompson877@gmail.com> wrote:
>>
>>> Hi all,
>>> Has anyone ever seen a BMC deny access when using the root user
>>> password? I'm trying to reconfigure this system and get the BMC working,
>>> but whenever I SSH to the BMC it won't let me login using the root user
>>> password. I get a permission denied message as if the password were wrong.
>>>
>>> Things I have tried:
>>>
>>> BMC setup (several times with different IP addresses)
>>> BMC reboot (several times)
>>> Changed the root user password several times using passwd.
>>> Takeover/Giveback
>>> Verified that the password is less than 16 characters.
>>> Tried "root", "naroot", and "Administrator" to log into the BMC, all
>>> failed the same way.
>>> Ran through secureadmin setup again.
>>> Tried to SSH to the BMC from different hosts, both Windows and Linux.
>>> I can SSH to the controller itself just fine using the root user /
>>> password.
>>>
>>> Anyone have any other ideas or see something that I'm missing? The only
>>> thing I haven't done yet is power cycle the controller, and that's just
>>> because I'm not anywhere near it.
>>>
>>> Thanks,
>>> Brad
>>>
>>> _______________________________________________
>>> Toasters mailing list
>>> Toasters@teaparty.net
>>> http://www.teaparty.net/mailman/listinfo/toasters
>>>
>>>
>>
> _______________________________________________
> Toasters mailing list
> Toasters@teaparty.net
> http://www.teaparty.net/mailman/listinfo/toasters
>
>
RE: BMC access is denied. [ In reply to ]
Brad,

Silly question but have you tried the “bmc reboot” command.

I remember when those things came out they quite often became inaccessible until you rebooted it.

From: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Brad Thompson
Sent: Wednesday, 30 September 2015 12:14 PM
To: Tony Bar <tbar@berkcom.com>
Cc: Toasters <toasters@teaparty.net>
Subject: Re: BMC access is denied.

trusted.hosts *

On Tue, Sep 29, 2015 at 9:41 PM, Tony Bar <tbar@berkcom.com<mailto:tbar@berkcom.com>> wrote:
Do you have anything set in "options trusted.hosts" by any chance?

On Sep 29, 2015, at 6:03 PM, Brad Thompson <brad.thompson877@gmail.com<mailto:brad.thompson877@gmail.com>> wrote:
Thanks guys.

This is a FAS2040 running 8.0.2 7-Mode. Here is the "secureadmin status" output:

netapp1*> secureadmin status
ssh2 - active
ssh1 - inactive
ssl - inactive


On Tue, Sep 29, 2015 at 8:41 PM, Basil <basilberntsen@gmail.com<mailto:basilberntsen@gmail.com>> wrote:
What kind of hardware?

On Tue, Sep 29, 2015 at 8:29 PM, Brad Thompson <brad.thompson877@gmail.com<mailto:brad.thompson877@gmail.com>> wrote:
Hi all,
Has anyone ever seen a BMC deny access when using the root user password? I'm trying to reconfigure this system and get the BMC working, but whenever I SSH to the BMC it won't let me login using the root user password. I get a permission denied message as if the password were wrong.
Things I have tried:
BMC setup (several times with different IP addresses)
BMC reboot (several times)
Changed the root user password several times using passwd.
Takeover/Giveback
Verified that the password is less than 16 characters.
Tried "root", "naroot", and "Administrator" to log into the BMC, all failed the same way.
Ran through secureadmin setup again.
Tried to SSH to the BMC from different hosts, both Windows and Linux.
I can SSH to the controller itself just fine using the root user / password.

Anyone have any other ideas or see something that I'm missing? The only thing I haven't done yet is power cycle the controller, and that's just because I'm not anywhere near it.
Thanks,
Brad


Duncan Cummings
NetApp Specialist
Interactive Pty Ltd
Telephone +61 7 3323 0800
Facsimile +61 7 3323 0899
Mobile +61 403 383 050
www.interactive.com.au<http://www.interactive.com.au>

-------Confidentiality & Legal Privilege-------------
"This email is intended for the named recipient only. The information contained in this message may be confidential, or commercially sensitive. If you are not the intended recipient you must not reproduce or distribute any part of the email, disclose its contents to any other party, or take any action in reliance on it. If you have received this email in error, please contact the sender immediately. Please delete this message from your computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you."
_______________________________________________
Toasters mailing list
Toasters@teaparty.net<mailto:Toasters@teaparty.net>
http://www.teaparty.net/mailman/listinfo/toasters


_______________________________________________
Toasters mailing list
Toasters@teaparty.net<mailto:Toasters@teaparty.net>
http://www.teaparty.net/mailman/listinfo/toasters
RE: BMC access is denied. [ In reply to ]
Brad,

Can you paste the output of ‘bmc status’ and ‘version –b’?

Thank you,
Tim

From: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] On Behalf Of Brad Thompson
Sent: Tuesday, September 29, 2015 7:14 PM
To: Tony Bar
Cc: Toasters
Subject: Re: BMC access is denied.

trusted.hosts *

On Tue, Sep 29, 2015 at 9:41 PM, Tony Bar <tbar@berkcom.com<mailto:tbar@berkcom.com>> wrote:
Do you have anything set in "options trusted.hosts" by any chance?

On Sep 29, 2015, at 6:03 PM, Brad Thompson <brad.thompson877@gmail.com<mailto:brad.thompson877@gmail.com>> wrote:
Thanks guys.

This is a FAS2040 running 8.0.2 7-Mode. Here is the "secureadmin status" output:

netapp1*> secureadmin status
ssh2 - active
ssh1 - inactive
ssl - inactive


On Tue, Sep 29, 2015 at 8:41 PM, Basil <basilberntsen@gmail.com<mailto:basilberntsen@gmail.com>> wrote:
What kind of hardware?

On Tue, Sep 29, 2015 at 8:29 PM, Brad Thompson <brad.thompson877@gmail.com<mailto:brad.thompson877@gmail.com>> wrote:
Hi all,
Has anyone ever seen a BMC deny access when using the root user password? I'm trying to reconfigure this system and get the BMC working, but whenever I SSH to the BMC it won't let me login using the root user password. I get a permission denied message as if the password were wrong.
Things I have tried:
BMC setup (several times with different IP addresses)
BMC reboot (several times)
Changed the root user password several times using passwd.
Takeover/Giveback
Verified that the password is less than 16 characters.
Tried "root", "naroot", and "Administrator" to log into the BMC, all failed the same way.
Ran through secureadmin setup again.
Tried to SSH to the BMC from different hosts, both Windows and Linux.
I can SSH to the controller itself just fine using the root user / password.

Anyone have any other ideas or see something that I'm missing? The only thing I haven't done yet is power cycle the controller, and that's just because I'm not anywhere near it.
Thanks,
Brad

_______________________________________________
Toasters mailing list
Toasters@teaparty.net<mailto:Toasters@teaparty.net>
http://www.teaparty.net/mailman/listinfo/toasters


_______________________________________________
Toasters mailing list
Toasters@teaparty.net<mailto:Toasters@teaparty.net>
http://www.teaparty.net/mailman/listinfo/toasters
Re: BMC access is denied. [ In reply to ]
Thanks for the reply. Yes, I have tried rebooting the BMC several times.
I have quite a list of things I've tried, none seem to work.

-Brad

On Tue, Sep 29, 2015 at 10:26 PM, Duncan Cummings <
dcummings@interactive.com.au> wrote:

> Brad,
>
>
>
> Silly question but have you tried the “bmc reboot” command.
>
>
>
> I remember when those things came out they quite often became inaccessible
> until you rebooted it.
>
>
>
> *From:* toasters-bounces@teaparty.net [mailto:
> toasters-bounces@teaparty.net] *On Behalf Of *Brad Thompson
> *Sent:* Wednesday, 30 September 2015 12:14 PM
> *To:* Tony Bar <tbar@berkcom.com>
> *Cc:* Toasters <toasters@teaparty.net>
> *Subject:* Re: BMC access is denied.
>
>
>
> trusted.hosts *
>
>
>
> On Tue, Sep 29, 2015 at 9:41 PM, Tony Bar <tbar@berkcom.com> wrote:
>
> Do you have anything set in "options trusted.hosts" by any chance?
>
>
>
> On Sep 29, 2015, at 6:03 PM, Brad Thompson <brad.thompson877@gmail.com>
> wrote:
>
> Thanks guys.
>
>
> This is a FAS2040 running 8.0.2 7-Mode. Here is the "secureadmin status"
> output:
>
> netapp1*> secureadmin status
> ssh2 - active
> ssh1 - inactive
> ssl - inactive
>
>
>
>
>
> On Tue, Sep 29, 2015 at 8:41 PM, Basil <basilberntsen@gmail.com> wrote:
>
> What kind of hardware?
>
>
>
> On Tue, Sep 29, 2015 at 8:29 PM, Brad Thompson <brad.thompson877@gmail.com>
> wrote:
>
> Hi all,
>
> Has anyone ever seen a BMC deny access when using the root user password?
> I'm trying to reconfigure this system and get the BMC working, but whenever
> I SSH to the BMC it won't let me login using the root user password. I get
> a permission denied message as if the password were wrong.
>
> Things I have tried:
>
> BMC setup (several times with different IP addresses)
>
> BMC reboot (several times)
>
> Changed the root user password several times using passwd.
>
> Takeover/Giveback
>
> Verified that the password is less than 16 characters.
>
> Tried "root", "naroot", and "Administrator" to log into the BMC, all
> failed the same way.
>
> Ran through secureadmin setup again.
>
> Tried to SSH to the BMC from different hosts, both Windows and Linux.
>
> I can SSH to the controller itself just fine using the root user /
> password.
>
>
>
> Anyone have any other ideas or see something that I'm missing? The only
> thing I haven't done yet is power cycle the controller, and that's just
> because I'm not anywhere near it.
>
> Thanks,
>
> Brad
>
>
>
> Duncan Cummings
> NetApp Specialist
> Interactive Pty Ltd
> Telephone +61 7 3323 0800
> Facsimile +61 7 3323 0899
> Mobile +61 403 383 050
> www.interactive.com.au
>
> -------Confidentiality & Legal Privilege-------------
> "This email is intended for the named recipient only. The information
> contained in this message may be confidential, or commercially sensitive.
> If you are not the intended recipient you must not reproduce or distribute
> any part of the email, disclose its contents to any other party, or take
> any action in reliance on it. If you have received this email in error,
> please contact the sender immediately. Please delete this message from your
> computer. Confidentiality and legal privilege are not waived or lost by
> reason of mistaken delivery to you."
>
> _______________________________________________
> Toasters mailing list
> Toasters@teaparty.net
> http://www.teaparty.net/mailman/listinfo/toasters
>
>
>
>
>
> _______________________________________________
> Toasters mailing list
> Toasters@teaparty.net
> http://www.teaparty.net/mailman/listinfo/toasters
>
>
>
>
Re: BMC access is denied. [ In reply to ]
version -b
/cfcard/x86/freebsd/image1/kernel: OS 8.0.2
/cfcard/x86/freebsd/image2/kernel: OS 8.0.2
/cfcard/x86_elf/diag/diag.krn: 5.6
/cfcard/x86_elf/firmware/deux/firmware.img: Firmware 3.1.0
/cfcard/x86_elf/firmware/SB_XVII/firmware.img: BIOS/NABL Firmware 6.1
/cfcard/x86_elf/firmware/SB_XVII/bmc.img: BMC Firmware 1.3

bmc status
Baseboard Management Controller:
Firmware Version: 1.3
IPMI version: 2.0
DHCP: off
BMC MAC address: 00:a0:98:23:4a:b5
IP address: 192.168.1.10
IP mask: 255.255.255.0
Gateway IP address: 192.168.1.1
BMC ARP interval: 10 seconds
BMC has (1) user: naroot
ASUP enabled: on
ASUP mailhost:
ASUP from:
ASUP recipients:
Uptime: 0 Days, 04:44:17

On Tue, Sep 29, 2015 at 10:36 PM, Timothy Naple <tnaple@berkcom.com> wrote:

> Brad,
>
>
> Can you paste the output of ‘bmc status’ and ‘version –b’?
>
>
>
> Thank you,
> Tim
>
>
>
> *From:* toasters-bounces@teaparty.net [mailto:
> toasters-bounces@teaparty.net] *On Behalf Of *Brad Thompson
> *Sent:* Tuesday, September 29, 2015 7:14 PM
> *To:* Tony Bar
> *Cc:* Toasters
> *Subject:* Re: BMC access is denied.
>
>
>
> trusted.hosts *
>
>
>
> On Tue, Sep 29, 2015 at 9:41 PM, Tony Bar <tbar@berkcom.com> wrote:
>
> Do you have anything set in "options trusted.hosts" by any chance?
>
>
>
> On Sep 29, 2015, at 6:03 PM, Brad Thompson <brad.thompson877@gmail.com>
> wrote:
>
> Thanks guys.
>
>
> This is a FAS2040 running 8.0.2 7-Mode. Here is the "secureadmin status"
> output:
>
> netapp1*> secureadmin status
> ssh2 - active
> ssh1 - inactive
> ssl - inactive
>
>
>
>
>
> On Tue, Sep 29, 2015 at 8:41 PM, Basil <basilberntsen@gmail.com> wrote:
>
> What kind of hardware?
>
>
>
> On Tue, Sep 29, 2015 at 8:29 PM, Brad Thompson <brad.thompson877@gmail.com>
> wrote:
>
> Hi all,
>
> Has anyone ever seen a BMC deny access when using the root user password?
> I'm trying to reconfigure this system and get the BMC working, but whenever
> I SSH to the BMC it won't let me login using the root user password. I get
> a permission denied message as if the password were wrong.
>
> Things I have tried:
>
> BMC setup (several times with different IP addresses)
>
> BMC reboot (several times)
>
> Changed the root user password several times using passwd.
>
> Takeover/Giveback
>
> Verified that the password is less than 16 characters.
>
> Tried "root", "naroot", and "Administrator" to log into the BMC, all
> failed the same way.
>
> Ran through secureadmin setup again.
>
> Tried to SSH to the BMC from different hosts, both Windows and Linux.
>
> I can SSH to the controller itself just fine using the root user /
> password.
>
>
>
> Anyone have any other ideas or see something that I'm missing? The only
> thing I haven't done yet is power cycle the controller, and that's just
> because I'm not anywhere near it.
>
> Thanks,
>
> Brad
>
>
> _______________________________________________
> Toasters mailing list
> Toasters@teaparty.net
> http://www.teaparty.net/mailman/listinfo/toasters
>
>
>
>
>
> _______________________________________________
> Toasters mailing list
> Toasters@teaparty.net
> http://www.teaparty.net/mailman/listinfo/toasters
>
>
>
RE: BMC access is denied. [ In reply to ]
Brad,

The correct login is definitely naroot which you tried (with the filer’s root password, which can’t be blank or 16+ characters, which you said it isn’t). I have seen in very rare cases corrupt bmc firmware or failed bmc circuitry, but it seems to be working relatively well, at least enough to take your config so I am not suspecting that.

You could try to access the bmc via the serial port if you have console access (Control-G to enter bmc, Control-D to exit) to see if the problems persist via that method, as it should bypass the password. It could be a faulty physical port on the filer or switch or faulty cable cable if the serial method works but ssh does not. You could also try reflashing or upgrading the bmc firmware- you are on 1.3 and I believe 1.6 is the most current.

Thank you,
Tim

From: Brad Thompson [mailto:brad.thompson877@gmail.com]
Sent: Tuesday, September 29, 2015 7:55 PM
To: Timothy Naple
Cc: Toasters
Subject: Re: BMC access is denied.

version -b
/cfcard/x86/freebsd/image1/kernel: OS 8.0.2
/cfcard/x86/freebsd/image2/kernel: OS 8.0.2
/cfcard/x86_elf/diag/diag.krn: 5.6
/cfcard/x86_elf/firmware/deux/firmware.img: Firmware 3.1.0
/cfcard/x86_elf/firmware/SB_XVII/firmware.img: BIOS/NABL Firmware 6.1
/cfcard/x86_elf/firmware/SB_XVII/bmc.img: BMC Firmware 1.3

bmc status
Baseboard Management Controller:
Firmware Version: 1.3
IPMI version: 2.0
DHCP: off
BMC MAC address: 00:a0:98:23:4a:b5
IP address: 192.168.1.10
IP mask: 255.255.255.0
Gateway IP address: 192.168.1.1
BMC ARP interval: 10 seconds
BMC has (1) user: naroot
ASUP enabled: on
ASUP mailhost:
ASUP from:
ASUP recipients:
Uptime: 0 Days, 04:44:17

On Tue, Sep 29, 2015 at 10:36 PM, Timothy Naple <tnaple@berkcom.com<mailto:tnaple@berkcom.com>> wrote:
Brad,

Can you paste the output of ‘bmc status’ and ‘version –b’?

Thank you,
Tim

From: toasters-bounces@teaparty.net<mailto:toasters-bounces@teaparty.net> [mailto:toasters-bounces@teaparty.net<mailto:toasters-bounces@teaparty.net>] On Behalf Of Brad Thompson
Sent: Tuesday, September 29, 2015 7:14 PM
To: Tony Bar
Cc: Toasters
Subject: Re: BMC access is denied.

trusted.hosts *

On Tue, Sep 29, 2015 at 9:41 PM, Tony Bar <tbar@berkcom.com<mailto:tbar@berkcom.com>> wrote:
Do you have anything set in "options trusted.hosts" by any chance?

On Sep 29, 2015, at 6:03 PM, Brad Thompson <brad.thompson877@gmail.com<mailto:brad.thompson877@gmail.com>> wrote:
Thanks guys.

This is a FAS2040 running 8.0.2 7-Mode. Here is the "secureadmin status" output:

netapp1*> secureadmin status
ssh2 - active
ssh1 - inactive
ssl - inactive


On Tue, Sep 29, 2015 at 8:41 PM, Basil <basilberntsen@gmail.com<mailto:basilberntsen@gmail.com>> wrote:
What kind of hardware?

On Tue, Sep 29, 2015 at 8:29 PM, Brad Thompson <brad.thompson877@gmail.com<mailto:brad.thompson877@gmail.com>> wrote:
Hi all,
Has anyone ever seen a BMC deny access when using the root user password? I'm trying to reconfigure this system and get the BMC working, but whenever I SSH to the BMC it won't let me login using the root user password. I get a permission denied message as if the password were wrong.
Things I have tried:
BMC setup (several times with different IP addresses)
BMC reboot (several times)
Changed the root user password several times using passwd.
Takeover/Giveback
Verified that the password is less than 16 characters.
Tried "root", "naroot", and "Administrator" to log into the BMC, all failed the same way.
Ran through secureadmin setup again.
Tried to SSH to the BMC from different hosts, both Windows and Linux.
I can SSH to the controller itself just fine using the root user / password.

Anyone have any other ideas or see something that I'm missing? The only thing I haven't done yet is power cycle the controller, and that's just because I'm not anywhere near it.
Thanks,
Brad

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Re: BMC access is denied. [ In reply to ]
On 09/29/2015 08:29 PM, Brad Thompson wrote:
> Hi all,
> Has anyone ever seen a BMC deny access when using the root user
> password? I'm trying to reconfigure this system and get the BMC
> working, but whenever I SSH to the BMC it won't let me login using the
> root user password. I get a permission denied message as if the
> password were wrong.
>
> Things I have tried:
>
> BMC setup (several times with different IP addresses)
> BMC reboot (several times)
> Changed the root user password several times using passwd.
> Takeover/Giveback
> Verified that the password is less than 16 characters.
> Tried "root", "naroot", and "Administrator" to log into the BMC, all
> failed the same way.
> Ran through secureadmin setup again.
> Tried to SSH to the BMC from different hosts, both Windows and Linux.
> I can SSH to the controller itself just fine using the root user / password.
>
> Anyone have any other ideas or see something that I'm missing? The only
> thing I haven't done yet is power cycle the controller, and that's just
> because I'm not anywhere near it.
>
> Thanks,
> Brad
>
>
> _______________________________________________
> Toasters mailing list
> Toasters@teaparty.net
> http://www.teaparty.net/mailman/listinfo/toasters
>


> Verified that the password is less than 16 characters.
There was a bug in the early versions of Ontap 8.
Password length had to be 8 characters.

--
Joel Krajden: Core Technologies Manager
Engineering & Computer Science Concordia University
EV-8.142 Tel: 514 848-2424 3052
joelk@encs.concordia.ca
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