Mailing List Archive

Could Someone From Yahoo Mail Please Contact Me
Our customers who use yahoo.com e-mail addresses are saying they aren't
receiving invoices from our billing system. I checked our mail logs and
I'm getting this:

Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host
mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages
temporarily deferred due to user complaints - 4.16.55.1; see
https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM
command)

The link suggests several things to do and we've waited over 48 hours
and still can't get invoices through.

The invoice server is definitely not compromised, and honestly I can't
imagine there would be enough complaints to trigger a global block of
that IP address, and we only have a small number of customers using
@epix.net e-mail addresses.

Thanks!
Re: Could Someone From Yahoo Mail Please Contact Me [ In reply to ]
Try the mailop mailing list linked to in the past couple days.




-----
Mike Hammett
Intelligent Computing Solutions

Midwest Internet Exchange

The Brothers WISP

----- Original Message -----

From: "Matt Hoppes" <mattlists@rivervalleyinternet.net>
To: "North American Network Operators' Group" <nanog@nanog.org>
Sent: Saturday, January 12, 2019 3:18:24 PM
Subject: Could Someone From Yahoo Mail Please Contact Me

Our customers who use yahoo.com e-mail addresses are saying they aren't
receiving invoices from our billing system. I checked our mail logs and
I'm getting this:

Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host
mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages
temporarily deferred due to user complaints - 4.16.55.1; see
https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM
command)

The link suggests several things to do and we've waited over 48 hours
and still can't get invoices through.

The invoice server is definitely not compromised, and honestly I can't
imagine there would be enough complaints to trigger a global block of
that IP address, and we only have a small number of customers using
@epix.net e-mail addresses.

Thanks!
Re: Could Someone From Yahoo Mail Please Contact Me [ In reply to ]
Hey Matt,

Someone the other day posted about a mailing list for mail server
operators. You might have better luck there. Info below.

mailop mailing list
mailop@mailop.org
https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop

On Sat, Jan 12, 2019 at 4:21 PM Matt Hoppes <
mattlists@rivervalleyinternet.net> wrote:

> Our customers who use yahoo.com e-mail addresses are saying they aren't
> receiving invoices from our billing system. I checked our mail logs and
> I'm getting this:
>
> Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host
> mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages
> temporarily deferred due to user complaints - 4.16.55.1; see
> https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM
> command)
>
> The link suggests several things to do and we've waited over 48 hours
> and still can't get invoices through.
>
> The invoice server is definitely not compromised, and honestly I can't
> imagine there would be enough complaints to trigger a global block of
> that IP address, and we only have a small number of customers using
> @epix.net e-mail addresses.
>
> Thanks!
>
Re: Could Someone From Yahoo Mail Please Contact Me [ In reply to ]
Matt,

Visit https://help.yahoo.com/kb/postmaster/, probably clicking the “new
sender application” option would trigger a ticket to yahoo. Someone there
should be able to help.

U

On Sat, Jan 12, 2019 at 4:19 PM Matt Hoppes <
mattlists@rivervalleyinternet.net> wrote:

> Our customers who use yahoo.com e-mail addresses are saying they aren't
> receiving invoices from our billing system. I checked our mail logs and
> I'm getting this:
>
> Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host
> mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages
> temporarily deferred due to user complaints - 4.16.55.1; see
> https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM
> command)
>
> The link suggests several things to do and we've waited over 48 hours
> and still can't get invoices through.
>
> The invoice server is definitely not compromised, and honestly I can't
> imagine there would be enough complaints to trigger a global block of
> that IP address, and we only have a small number of customers using
> @epix.net e-mail addresses.
>
> Thanks!
>
Re: Could Someone From Yahoo Mail Please Contact Me [ In reply to ]
Thanks.

> On Jan 12, 2019, at 19:31, Udeme Ukutt <udeme@ukutt.com> wrote:
>
> Matt,
>
> Visit https://help.yahoo.com/kb/postmaster/, probably clicking the “new sender application” option would trigger a ticket to yahoo. Someone there should be able to help.
>
> U
>
>> On Sat, Jan 12, 2019 at 4:19 PM Matt Hoppes <mattlists@rivervalleyinternet.net> wrote:
>> Our customers who use yahoo.com e-mail addresses are saying they aren't
>> receiving invoices from our billing system. I checked our mail logs and
>> I'm getting this:
>>
>> Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host
>> mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages
>> temporarily deferred due to user complaints - 4.16.55.1; see
>> https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM
>> command)
>>
>> The link suggests several things to do and we've waited over 48 hours
>> and still can't get invoices through.
>>
>> The invoice server is definitely not compromised, and honestly I can't
>> imagine there would be enough complaints to trigger a global block of
>> that IP address, and we only have a small number of customers using
>> @epix.net e-mail addresses.
>>
>> Thanks!
Re: Could Someone From Yahoo Mail Please Contact Me [ In reply to ]
What's the IP of your sending mail server?

I can poke some people for you.

On Sat, Jan 12, 2019 at 7:37 PM Matt Hoppes <
mattlists@rivervalleyinternet.net> wrote:

> Thanks.
>
> On Jan 12, 2019, at 19:31, Udeme Ukutt <udeme@ukutt.com> wrote:
>
> Matt,
>
> Visit https://help.yahoo.com/kb/postmaster/, probably clicking the “new
> sender application” option would trigger a ticket to yahoo. Someone there
> should be able to help.
>
> U
>
> On Sat, Jan 12, 2019 at 4:19 PM Matt Hoppes <
> mattlists@rivervalleyinternet.net> wrote:
>
>> Our customers who use yahoo.com e-mail addresses are saying they aren't
>> receiving invoices from our billing system. I checked our mail logs and
>> I'm getting this:
>>
>> Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host
>> mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages
>> temporarily deferred due to user complaints - 4.16.55.1; see
>> https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM
>> command)
>>
>> The link suggests several things to do and we've waited over 48 hours
>> and still can't get invoices through.
>>
>> The invoice server is definitely not compromised, and honestly I can't
>> imagine there would be enough complaints to trigger a global block of
>> that IP address, and we only have a small number of customers using
>> @epix.net e-mail addresses.
>>
>> Thanks!
>>
>