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best way to change device and user related information
hi


last year we have installed cucm 11.5 and integrated with uccx 11.6. company which was hired, copied all organization user and device related information to this cucm 11.5 (1200 users and Devices). but uccx was integrated and only one branch users (around 150 users and devices)(For e.g branch Z) were configured in uccx.

now i have been told to keep Branch Z (around 150 users and 150 devices) related device/jabber/Iphone and delete remaining 1000 devices and 1000 user related information.

I have two options

Option 1

1. change the ldap search based to specific branch
2. get the user information and change those user to local users using BAT (if possible) and delete these users using BAT tool
3. get the device information and delete those devices using BAT
4. get the device profile information of other branch and delete these using BAT
5. this way Branch Z users will still be on CUCM and UCCX and all will work

Option 2
second option will be to delete all users and devices and add device and user related to Branch Z using BAT tool. in this case i have to configure IPCC extension and i might have to configure skill/resource side of things on UCCX

Pls suggest what you guys recommend?


Regards


Naray
Re: best way to change device and user related information [ In reply to ]
You for sure would have to touch UCCX if you change the end users around in the UCM at all in my experience.

Assuming everything was built properly with everything tied together, you should be able to get information from the end users about their associated devices and extensions.

I like pain so I would take an option one type approach where I'd:


- Query for user IDs using LDAP since you can do that, or get a list of them of the users to remove

- Pull the UCM data using AXL (or bat or whatever it doesn't matter) to get the associated devices, primary extensions, and ipcc extensions of the users you don't want

- Update the sync to drop the users and wait for garbage collection or delete with dbquery

- I would use AXL to delete the devices and directory numbers, but I don't know how you would do that with BAT if it does anything resembling a delete.


You could also try a dbquery to delete all devices where you drop all devices of class 562, 575, 503, 652 and fkenduser is null. Phones are a bit trickier but you'd know what they are from pulling that data earlier, so you can remove those with some method. At that point the DNs should show up on unassigned DNs and can be deleted from there.

Someone probably has a better way to do this. I know quick add will delete if you convert the user to local and then delete them, it prompts to remove the devices, but, that would be a pain for 1000 users.

Adam


From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of naresh rathore
Sent: Wednesday, October 9, 2019 2:50 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] best way to change device and user related information

hi


last year we have installed cucm 11.5 and integrated with uccx 11.6. company which was hired, copied all organization user and device related information to this cucm 11.5 (1200 users and Devices). but uccx was integrated and only one branch users (around 150 users and devices)(For e.g branch Z) were configured in uccx.

now i have been told to keep Branch Z (around 150 users and 150 devices) related device/jabber/Iphone and delete remaining 1000 devices and 1000 user related information.

I have two options

Option 1

1. change the ldap search based to specific branch
2. get the user information and change those user to local users using BAT (if possible) and delete these users using BAT tool
3. get the device information and delete those devices using BAT
4. get the device profile information of other branch and delete these using BAT
5. this way Branch Z users will still be on CUCM and UCCX and all will work
Option 2
second option will be to delete all users and devices and add device and user related to Branch Z using BAT tool. in this case i have to configure IPCC extension and i might have to configure skill/resource side of things on UCCX

Pls suggest what you guys recommend?


Regards


Naray