Mailing List Archive

what's that support page for support help?
There used to be a page that you could use to open up a support ticket which would, in turn, allow you to open up support tickets for new contracts and devices. Basically to update contract access and also fix things like, say, not all your webex sites being listed as selectable options when opening a ticket.

I thought everything was moved to the CCW page, but can't seem to find it.

Will try the old CSCC page ... not sure if that will help.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
Re: what's that support page for support help? [ In reply to ]
Found it!

At top right of page, after logging in to CCO, there's a myCisco link.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Lelio Fulgenzi
Sent: Thursday, October 3, 2019 11:22 AM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net>
Subject: [cisco-voip] what's that support page for support help?


There used to be a page that you could use to open up a support ticket which would, in turn, allow you to open up support tickets for new contracts and devices. Basically to update contract access and also fix things like, say, not all your webex sites being listed as selectable options when opening a ticket.

I thought everything was moved to the CCW page, but can't seem to find it.

Will try the old CSCC page ... not sure if that will help.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
Re: what's that support page for support help? [ In reply to ]
Ugh. Have the stuff is gone.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Lelio Fulgenzi <lelio@uoguelph.ca>
Sent: Thursday, October 3, 2019 11:29 AM
To: Lelio Fulgenzi <lelio@uoguelph.ca>; voyp list, cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net>
Subject: RE: what's that support page for support help?

Found it!

At top right of page, after logging in to CCO, there's a myCisco link.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Thursday, October 3, 2019 11:22 AM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] what's that support page for support help?


There used to be a page that you could use to open up a support ticket which would, in turn, allow you to open up support tickets for new contracts and devices. Basically to update contract access and also fix things like, say, not all your webex sites being listed as selectable options when opening a ticket.

I thought everything was moved to the CCW page, but can't seem to find it.

Will try the old CSCC page ... not sure if that will help.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
Re: what's that support page for support help? [ In reply to ]
Bone Apple Tea!

On Thu, Oct 3, 2019 at 10:32 AM Lelio Fulgenzi <lelio@uoguelph.ca> wrote:

> Ugh. Have the stuff is gone.
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | lelio@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* Lelio Fulgenzi <lelio@uoguelph.ca>
> *Sent:* Thursday, October 3, 2019 11:29 AM
> *To:* Lelio Fulgenzi <lelio@uoguelph.ca>; voyp list, cisco-voip (
> cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net>
> *Subject:* RE: what's that support page for support help?
>
>
>
> Found it!
>
>
>
> At top right of page, after logging in to CCO, there’s a myCisco link.
>
>
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | lelio@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip <cisco-voip-bounces@puck.nether.net> *On Behalf Of *Lelio
> Fulgenzi
> *Sent:* Thursday, October 3, 2019 11:22 AM
> *To:* voyp list, cisco-voip (cisco-voip@puck.nether.net) <
> cisco-voip@puck.nether.net>
> *Subject:* [cisco-voip] what's that support page for support help?
>
>
>
>
>
> There used to be a page that you could use to open up a support ticket
> which would, in turn, allow you to open up support tickets for new
> contracts and devices. Basically to update contract access and also fix
> things like, say, not all your webex sites being listed as selectable
> options when opening a ticket.
>
>
>
> I thought everything was moved to the CCW page, but can’t seem to find it.
>
>
>
> Will try the old CSCC page … not sure if that will help.
>
>
>
> Lelio
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | lelio@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
Re: what's that support page for support help? [ In reply to ]
I half have a mind to … wait… nevermind.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway <avholloway+cisco-voip@gmail.com>
Sent: Thursday, October 3, 2019 11:37 AM
To: Lelio Fulgenzi <lelio@uoguelph.ca>
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] what's that support page for support help?

Bone Apple Tea!

On Thu, Oct 3, 2019 at 10:32 AM Lelio Fulgenzi <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:
Ugh. Have the stuff is gone.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Lelio Fulgenzi <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>>
Sent: Thursday, October 3, 2019 11:29 AM
To: Lelio Fulgenzi <lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>>; voyp list, cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: what's that support page for support help?

Found it!

At top right of page, after logging in to CCO, there’s a myCisco link.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Thursday, October 3, 2019 11:22 AM
To: voyp list, cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] what's that support page for support help?


There used to be a page that you could use to open up a support ticket which would, in turn, allow you to open up support tickets for new contracts and devices. Basically to update contract access and also fix things like, say, not all your webex sites being listed as selectable options when opening a ticket.

I thought everything was moved to the CCW page, but can’t seem to find it.

Will try the old CSCC page … not sure if that will help.

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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