I made a note about how to configure CAD/CSD based recording and
monitoring on my blog. Feel free to check it out.
It's for 8.5 but most of it should apply for 7x. http://wiklunds.wordpress.com/2012/06/03/uccx-8-5-cadcsd-call-recording-and-silent-monitoring/
On Wed, Jul 11, 2012 at 7:18 PM, Madziarczyk, Jonathan
<email@example.com> wrote: > In the brief stages of trying to troubleshoot this. As I think I understood
> it, the supervisor needed to be on a spanning port for the vlan that the
> phones they want to monitor are on? Or did Cisco have a way around this?
> cisco-voip mailing list
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